Invite other team members Invite other team members

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Most settings can be modified in Settings > Plugin Settings & Chat Operations and Management tab. | Set up a consultation Please set consultation hours in Settings > Chat operation and management > Operating hours settings. Add your brand personality to the text that customers see when they first open the chat window! You can edit the text in Settings > Plugin Settings > Automatic Welcome Message Settings . Set up a welcome message profile Personalize your welcome message profile. You can make a friendly impression during your first meeting with customers. Bot profiles can be created freely without restrictions. Set up a message that goes out automatically if the agent's response is delayed. You can edit it in Settings > Chat operation and management.


First response message > Operating hours. Setting an absent message You can edit it in Settings > Chat operation Cambodia Phone Number Data and management > First response message > When you are out of office. Register an answer template Frequently asked questions can be registered as templates and loaded automatically using the slash '/'. Register the template in Settings > Template Management. | Other settings Please set the profile picture that customers see You can change it by clicking My Profile at the top of the settings. To help customers feel a sense of intimacy, we recommend adding an actual photo of the counselor or using a profile that reflects your brand's personality. Setting up a profile bot (customer information collection bot) Profilebot is a function that automatically opens a window when a customer starts a conversation in a chat window and collects information such as name and mobile phone number. Please set the information you want to collect in Settings > Profile Bot Settings. by going to Settings > Invite and manage members.




There is no limit to the number of people in Channel Talk, so feel free to invite team members. What choice would you make? We unintentionally conducted two social experiments on Channel Talk. The background to the experiment is as follows. We conducted a survey targeting Pushbot users about their current status of using Pushbot, and in return, they were allowed to choose one of the following two prizes to take home. Prize 1. Pushbot (marketing service) discount coupon for 30 days Prize 2. Starbucks gifticon This was our expectation. Of course, some people may choose the Starbucks gifticon, but the price difference is usually more than 10 times, so wouldn't they choose the Pushbot voucher? However, our expectations were greatly different. More than half of the participants (60%) chose the Starbucks gifticon instead of the much more expensive Pushbot voucher! Prize-Customer-Fit Among startup terms, there is a term called Product-Market-Fit.