If no one is available at the time, the bot is able to tell you when a repres...

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This way, a team member can respond immediately upon return, rather than making the consumer wait without information. 3. Chatbots are always evolving When it comes to providing excellent service to your customers, technology is always evolving. ChatGuru allows you to easily monitor chatbot performance. Using a personalized report , your company will be able to evaluate in one place the points for improving the service provided. Make sure your chatbot's responses are working well by keeping an eye on the number of chats it can handle. To refine the way your bot responds , use questions that your customers have already asked or that you predict they will ask. And pay attention to the number of times a given response correctly answers a customer's query, identifying underperforming responses that you need to change.Our chatbots can be configured for different use cases, such as generating and nurturing leads, sending personalized campaigns, after-sales service, among many other possibilities.

Contact labeling With so many connections, it can be difficult for businesses to stay organized, but WhatsApp Business has a labeling feature to help with this issue. Contacts can be organized and tagged for quick and simple retrieval. By categorizing and organizing your connections in this way, you will save time and energy when carrying out business development and marketing activities. Click to Chat WhatsApp 's “Click to Chat” is a simple tool that allows anyone to start a chat with Industry Email List your company's phone number without having to add it to their contacts. With WhatsApp's Click to Chat, the user can create a link that goes directly to their number and personalize a message suggestion to be sent by the customer, using marketing strategies and a call to action (CTA), for example. This functionality speeds up the communication process for the user , making the application and online version of WhatsApp more convenient and responsive.



Another important point is that it is possible to create ads on Facebook, Instagram or Google with a Click to Chat link to your company's contact page. Discover how to create Click to Chat WhatsApp ads! What is a good strategy for using WhatsApp in companies? ChatGuru allows you to incorporate a number of other tools into your WhatsApp Business account , making it a useful tool for companies that want to optimize their operations on this popular application  . Thanks to an API , ChatGuru 's technology allows you to integrate a chatbot to meet your customers' needs safely and quickly, while maintaining high-quality service standards. Our interactive software automates communication procedures, attracting new consumers and encouraging conversions. This means more assertive and optimized work for your team.